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Senior Business Analyst

1 month ago


Thiruvananthapuram, Kerala, India McFadyen Digital Full time

About the Role

We are seeking a highly skilled Senior Business Analyst to join our team at McFadyen Digital. As a Senior Business Analyst, you will play a key role in driving business growth and success by analyzing and optimizing business processes, identifying areas for improvement, and developing strategic solutions to meet client needs.

Key Responsibilities

  • Collect and analyze business requirements to identify areas for improvement and develop strategic solutions to meet client needs.
  • Work closely with cross-functional teams, including architects and technical leads, to design and implement solutions that meet client requirements.
  • Develop and maintain documentation and other artifacts to support the development and implementation of solutions.
  • Collaborate with clients to understand their business needs and develop solutions that meet those needs.
  • Stay up-to-date with industry trends and best practices to ensure that solutions are innovative and effective.

Requirements

  • Experience in IT or eBusiness, including experience with e-commerce, web application development, or other eBusiness solutions.
  • Strong facilitation and communication skills across business and technical audiences.
  • Familiarity with a broad array of internet technologies and trends.
  • Understanding of eCommerce internationalization and localization complexities: content in multiple languages, country-specific product availability, and tax & payment processing.
  • Experience in problem resolution with IT systems and individuals.
  • Bachelor's degree in business, MIS, Computer Science, or related major.
  • Proven experience as a Business Analyst.
  • Experience with an enterprise class eCommerce platform.
  • Familiarity with Agile development processes where you quickly write effective user stories that can be broken into meaningful tasks by developers.
  • Familiarity with Jira is desired.
  • Knowledge of multiple vertical industries such as retail, b2b, CPG, and grocery is a plus.

About McFadyen Digital

McFadyen Digital is the leading advisor and implementer of ecommerce marketplace solutions. We have built dozens of platforms that cumulatively generate billions of dollars of GMV (Gross Merchandise Value). We are honored to have served 10% of the Fortune 500. Over 250 global brands have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for 34 years and believe that people are the most important part of our company. We are proud of our Great Place to Work certification.

What We Offer

  • A career with thought leaders who literally wrote the book on Marketplace Best Practices.
  • A career in the fast-paced world of retail eCommerce, digital marketplaces and platform businesses.
  • A career with first-movers who are deploying new business models and strategies worldwide.
  • A career in a flat management structure without a rigid hierarchy and bureaucracy.
  • A career in a culture that rewards creativity and innovation, risk-taking and teamwork.

Our Core Values

Client Focus, Owning the outcome, Adaptability, Caring