Academic Support Specialist

About TeamLease Edtech (formerly Schoolguru Eduserve), a leading learning solutions company providing comprehensive services across universities and corporates. We have an exclusive partnership with 40 of India's largest universities, training 3.5 Lakh students through 9 Indian languages, working with 500 corporates in upskilling/skilling initiatives, and managing over 200 degree, diploma, certificate programs.

We're seeking a dynamic Inside Sales Counsellor to guide prospective students through the enrollment process for Premier Institute courses. As an Inside Sales Counsellor, you'll be responsible for effectively communicating with leads, understanding their educational needs, and providing guidance to facilitate their enrollment.

• Promptly respond to leads through various communication channels.
• Engage leads in a consultative manner to understand their career goals and preferences.
• Provide detailed information about courses, certifications, and benefits to potential students.
• Customize conversations to address specific concerns and objections while highlighting course values.
• Build rapport and maintain a professional and friendly relationship with potential students.
• Guide leads through the enrollment process and assist in resolving queries related to application, admission, and financial processes.
• Meet and exceed monthly targets.
• Implement effective sales strategies to maximize conversion rates.

Requirements:

• Bachelor's degree in any stream.
• Proven experience in Inside Sales or Counselling, preferably in the Education sector.
• Excellent communication and interpersonal skills.
• Familiarity with CRM software and proficiency in Microsoft Office applications.

Location: Visakhapatnam, Andhra Pradesh

Estimated Salary: ₹8-12 Lakh per annum based on experience and performance