
IT Asset Management Professional
2 days ago
This role is responsible for implementing and maintaining the ServiceNow HAM module to track hardware assets from procurement to disposal.
Main Responsibilities:
- Implement the ServiceNow HAM module to track hardware assets.
- Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
- Establish workflows for asset requests, approvals, deployments, and returns.
Software Asset Management:
- Configure and maintain the ServiceNow SAM module to track software licenses and subscriptions.
- Evaluate compliance with software licensing agreements and avoid audit risks.
General Requirements:
- Create and manage ITAM/ITOM dashboards, KPIs, and reporting.
- Collaborate with cross-functional teams to gather requirements and implement asset management processes.
The ideal candidate will have a Bachelor's degree in Computer Science or related field and 5-7 years of experience in IT Asset Management. Proficiency in ServiceNow administration, custom script development, integration technologies, software licensing models, and analytical mindset are required.
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