Technical Documentation Specialist
3 hours ago
About the Role:
We are seeking an experienced Technical Documentation Specialist to create high-quality, user-friendly documentation for our technical teams.
This role is ideal for someone who excels in technical environments, can understand complex systems with minimal guidance, and collaborates effectively with cross-functional teams.
Responsibilities:- Create, maintain, and improve technical documentation, including user manuals, developer/API documentation, system and architecture overviews, release notes, and onboarding materials.
- Understand complex systems and software quickly with minimal assistance.
- Collaborate with engineers, product managers, and QA to gather technical details.
- Translate technical concepts into content accessible to different audiences (end users, developers, internal teams).
- Ensure documentation is up-to-date, consistent, and follows company standards.
- Manage content in documentation platforms and version control systems.
- Champion documentation best practices and contribute to content strategy.
- Proven experience (4+ years) as a Technical Writer in a technical/software environment.
- Strong portfolio of technical documents, manuals, and API docs.
- Ability to independently explore products and systems with minimal handholding.
- Excellent written and verbal communication skills.
- Expertise in one or more technical writing tools such as Markdown, Confluence, Swagger/OpenAPI, MadCap Flare, DITA, Git, or similar.
- Familiarity with version control tools (e.g., Git), ticketing systems (e.g., Jira), and CI/CD workflows.
- Understanding of APIs, SDKs, and software development lifecycle (SDLC).
- Ability to work both independently and collaboratively in a fast-paced environment.
- Experience working with SaaS products or enterprise software.
- Background in computer science, engineering, or related technical field.
- Experience writing for both technical and non-technical audiences.
About us: We are a dynamic, high-growth organization that provides an integrated suite of solutions to corporate law departments and law firms. We are a young company but made up of seasoned professionals in the legal industry, with a focus on building productive long-term relationships with employees and clients in an environment where collaboration is encouraged, knowledge is shared freely, and diversity of thought, cultures, communities, and points of view is embraced.
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