System Integration Architect

2 weeks ago

Bengaluru, Karnataka, India beBeeSystem Full time ₹ 15,00,000 - ₹ 20,00,000
System Optimization Specialist

Our business is rapidly scaling and redefining how companies leverage cloud infrastructure.

This role requires a system optimization specialist who can oversee the management of tools and applications across multiple teams, gathering requirements from different teams, providing them with access, configuring applications based on their needs, and managing payments and invoices to ensure smooth operation and financial accountability.

The ideal candidate should be passionate about learning new technologies to keep our systems ahead of the curve. Additionally, they will have the opportunity to grow within our team and advance to higher roles as they demonstrate their capabilities and drive.

Key Responsibilities:
  • Manage and optimize the full suite of Zoho One applications, ensuring they meet organizational needs.
  • Collaborate with various teams to gather access requirements, obtain necessary approvals, and grant appropriate access to team members.
  • Design, implement and manage automated workflows using Zoho Flow and Deluge scripting to streamline marketing and operational tasks.
  • Ensure seamless integration between Zoho applications (CRM, Campaigns, Marketing Automation, Books, Desk, etc.) and third-party platforms like Lusha, Microsoft 365 and a wide array of other platforms.
Key Goals:
  • Build a connected ecosystem that enables real-time lead capture, accurate attribution, and automated nurturing based on source, behavior, and lifecycle stage.
  • Maintain data consistency, minimize manual tasks, and enhance campaign reporting across the funnel.
  • Provide training sessions and ongoing support to team members, promoting effective utilization of tools.
  • Maintain comprehensive documentation of system configurations, workflows, and access protocols.
  • Manage and configure DNS records to support domain verification and email deliverability. Ensure proper network configurations to support seamless operation of integrated applications.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 3 years experience managing Zoho One applications or similar platforms.
  • Proficiency in Zoho applications such as CRM, Sprints, Flow, Forms, Mail, Vault, and WorkDrive.
  • Strong understanding of access control, user management, and security best practices.
  • Excellent communication skills with the ability to collaborate across diverse teams.
  • Solid knowledge of DNS management, including configuring and troubleshooting DNS records.
  • Understanding of basic networking concepts and their application in cloud-based environments.

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