Director of Delivery Excellence

3 days ago

Jaipur, Rajasthan, India beBeeDeliver Full time ₹ 1,20,00,000 - ₹ 1,42,00,000
Delivery Director Job Opportunity

We are seeking an experienced senior leader with strong Account Management skills, exceptional problem-solving abilities, and a solution-oriented approach to lead end-to-end delivery for a portfolio of key enterprise clients.

The successful candidate will ensure exceptional execution, strategic alignment, cross-functional collaboration, and long-term success. They will also lead and mentor the account management and delivery teams, fostering a culture of accountability, client obsession, and continuous improvement.

The ideal candidate will establish clear KPIs and success metrics for delivery performance, client health, and team development, fostering a culture of accountability and client obsession.

Key Responsibilities:

  • Lead end-to-end delivery for a portfolio of key enterprise clients, ensuring exceptional execution, strategic alignment, cross-functional collaboration, and long-term success.
  • Lead and mentor the account management and delivery teams, fostering a culture of accountability, client obsession, and continuous improvement.
  • Establish clear KPIs and success metrics for delivery performance, client health, and team development, fostering a culture of accountability and client obsession.
  • Own client retention, satisfaction, and success metrics across assigned accounts, ensuring seamless service and measurable business impact.

Benefits Include:

  • Opportunity to work with a leading SaaS platform
  • Competitive compensation package
  • Ongoing training and professional development opportunities

Requirements:

  • Proven experience (minimum 8 years) in a senior delivery or account management role, preferably in a tech or SaaS environment, with strong problem-solving skills and solution-focused approach.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Ability to handle complex projects and multiple priorities in a fast-paced environment.

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