Technology Innovation Director

Transforming Education in India

• As a seasoned IT leader, you will play a pivotal role in driving technology innovation across 9,000+ schools and over 1,00,000 devices.
• With expertise in hardware operations, network systems, and end-user devices, you will oversee the seamless functioning of our internal networks and servers.

You will have hands-on experience with large-scale hardware deployments, device fleets, and field deployment challenges—network variability, offline access, and long-term maintenance.

As a forward-thinking leader, you will evaluate and adopt new classroom technologies, such as smart boards, offline-first learning kits, and interactive panels.

Ambitious candidates must possess strong leadership skills, technical prowess, and strategic vision to drive Infra Strategy, Scale Deployments, Vendor Management, Tech Innovation & Evaluation, Internal IT Oversight, Team Leadership, and Infrastructure Monitoring.

The ideal candidate will have:

• 10+ years of experience in IT infrastructure and hardware operations, including 5+ years in leadership roles managing distributed teams and multi-vendor ecosystems.
• Proven success in managing large-scale hardware deployments and operations, Technical & Operational Mastery.
• Demonstrated expertise in establishing and managing enterprise-wide IT infrastructure, including end-user devices (computers and mobile devices), servers, and network systems.
• Deep understanding of Android-based hardware, smart TVs, and interactive panels deployed at scale in field environments such as schools or distributed branches.
• Proven experience managing large-scale device fleets (10,000+ units) with field deployment challenges—network variability, offline access, and long-term maintenance.

Key Responsibilities Include:

• Drive Infra Strategy: Build and execute a future-ready hardware strategy across schools, internal teams, and warehouse systems.
• Lead Scale Deployments: Oversee end-to-end lifecycle of 1L+ Android tablets, TVs, and panels—from procurement and MDM configuration to maintenance and replacement cycles.
• Vendor Management: Evaluate, onboard, and manage hardware OEMs, warehouse vendors, and last-mile deployment partners.
• Tech Innovation & Evaluation: Pilot and assess new classroom technologies - teaching devices smart boards, offline-first learning kits—and recommend adoption based on learning outcomes and TCO.
• Internal IT Oversight: Ensure seamless internal IT operations—device provisioning, WiFi and VPNs, secure access management, and productivity tooling across offices.
• Team Leadership: Build and mentor IT support teams, regional hardware leads, and warehouse operations—ensuring rapid issue resolution and strong service orientation.
• Infrastructure Monitoring: Establish proactive health check systems (MDM dashboards, real-time alerts, tracking) to maintain uptime and reduce incidents.

We Value:

• Clear, outcome-driven leadership with high accountability.
• Strong vendor and stakeholder management with negotiation savvy.
• Ability to balance field realities with strategic goals.
• First-principles thinker who is curious about how future hardware will shape education.
• High bias for action, with comfort in high-scale, high-complexity environments.