Salesforce Engineering Technical Lead

1 month ago

Bengaluru, Karnataka, India RELX India (Pvt) Ltd L&P div Company Full time

About the Role

As a Salesforce Technical Lead at RELX India (Pvt) Ltd L&P div Company, you will play a pivotal role in shaping our Salesforce ecosystem to meet business needs. Your responsibilities will encompass mapping business requirements to technical solutions, designing end-to-end Salesforce solutions, and leading a team of developers and administrators. You will ensure optimal performance by collaborating with cross-functional teams, managing project scopes, and prioritizing tasks effectively. With a focus on best practices, you will mentor junior team members, manage deployments, and maintain system performance and security. Your expertise will drive the success of our Sales Transformation initiative and contribute to our continuous improvement and growth.

About the Team:

Join a dynamic and collaborative team dedicated to leveraging Salesforce to its fullest potential. Our team comprises skilled professionals, including developers, administrators, business stakeholders, and product teams, all working together to deliver top-notch Salesforce solutions. We foster a culture of continuous learning and growth, encouraging innovation and the sharing of best practices. As part of our team, you will have the opportunity to work on exciting projects, lead a talented group of individuals, and make a significant impact on our organization's success.

Accountabilities:

  • Maps business functional requirements to system/technical requirements adopting Salesforce best practices.
  • Design end-to-end Salesforce solutions using Configuration and Customization (APEX Class, Triggers, Visualforce pages, Lightning components etc.).
  • Understands the scope of the project and validates the correct resources for the project.
  • Optimization of solutions through an understanding of business needs and technology capabilities.
  • Collaborate with cross functional teams including business stakeholders, product teams, global IT Apps teams, consultants & vendors to manage deliverables and provide technical guidance on Salesforce best practices.
  • Efficiently manage shifting priorities, demands and timelines through analytical and problem-solving capabilities, prioritization, and communication.
  • Participate in daily scrum meetings, analyze assigned user stories, identify/resolve gaps in functional user stories/business requirements.
  • Lead a team of Salesforce developers and administrators, providing regular feedback, conducting performance evaluations, and fostering a culture of continuous learning and growth.
  • Mentor junior team members in Salesforce technology, Force.com, Integration Technologies, and Salesforce best practices.
  • Responsible for the detailed design of technical solutions, Proof-of-Concepts (POC), prototyping and documentation of technical design throughout the SDLC process.
  • Coordinate and support deployment of releases.
  • Lead Salesforce platform team and manage environments, deployment automation and CI/CD tools, monitor system performance, security and backups.
  • Adhere to high-quality development principles while delivering solutions on-time and on-budget.
  • Track & assess team's performance using appropriate systems, tools and techniques.

Requirement:

  • Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field.
  • 7 + years of Experience in technology implementation for full lifecycle enterprise software projects.
  • 5 + years of Experience in designing and developing full stack solutions using Salesforce Platform and related technologies.
  • Strong experience with Salesforce CPQ and Billing solutions.
  • Experience with DevOps tooling Copado, GitHub, Azure DevOps etc. and test automation tools like Copado CRT, selenium etc.
  • Good understanding of how to map business processes within Salesforce.com.
  • Excellent knowledge of Salesforce products and licensing models.
  • Familiarity with Salesforce.com best practices, support mechanisms, procedures, and limitations.
  • Ability to analyze complex systems as well as troubleshoot and isolate system issues.
  • Outstanding communication and team collaboration skills.
  • Experience leading IT Teams of 6+ professionals (direct and/or indirect reports).
  • Strong understanding of Agile/Lean principles.
  • Good project management experience using waterfall and agile methodologies.
  • Ability to think critically and challenge conventional thinking.

Preferred Qualifications:

  • Salesforce Certified Administrator and Advanced Administrator.
  • Salesforce Certified Sales Cloud Consultant.
  • Salesforce Platform Developer Certifications.
  • Salesforce Certified Application Architect.
  • Experience implementing CPQ tools like Salesforce CPQ or Apttus CPQ.
  • Certified Scrum Master.
  • PMP Certification.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.


• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:


• Comprehensive Health Insurance: Covers you, your immediate family, and parents.


• Enhanced Health Insurance Options: Competitive rates negotiated by the company.


• Group Life Insurance: Ensuring financial security for your loved ones.


• Group Accident Insurance: Extra protection for accidental death and permanent disablement.


• Flexible Working Arrangement: Achieve a harmonious work-life balance.


• Employee Assistance Program: Access support for personal and work-related challenges.


• Medical Screening: Your well-being is a top priority.


• Modern Family Benefits: Maternity, paternity, and adoption support.


• Long-Service Awards: Recognizing dedication and commitment.


• New Baby Gift: Celebrating the joy of parenthood.


• Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

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