
Advanced System Reliability Specialist
2 days ago
Delta Tech Hub is a hub of innovation and technology, contributing to the company's objectives by delivering niche solutions that support various teams and functions across the company.
- We execute incident, change management, and problem management processes to ensure seamless operations.
- We build and support reliable applications to meet development and maintenance requirements.
- Execute on Incident, Change Management, Problem Management processes
- Provide consultation and direct technical support in life cycle planning, problem management, integration, and systems programming
- Ensure platform performance and availability meet enterprise objectives through monitoring, timely service restoration, and tuning
- Constantly working to improve and implement automation of applications tasks
- Responsible for designing and developing resiliency in the application code, troubleshooting incidents, engaging with squads to address failure patterns, and participating in incident management
- Able to understand architecture and design of applications and identify or narrow focus for an incident based on symptoms
- Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems
- Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
- Design and document enterprise standards and procedures
- Bachelor's degree or industry certification in an applicable IT field, in addition to 3 years applicable experience in the design/administration/support of one or more platforms or Bachelor's degree in an IT field, in addition to two years applicable experience in the Design / administration / support of one or more platforms
- 3+ years of experience as a Systems Engineer or Site Reliability Engineer
- 3+ years of experience with ops automation using a scripting language such as Python or Ansible - Must Have with either one
- Knowledge of system performance, testing, and programming; ability to monitor, measure, and optimize system performance and network communication
- Knowledge of concepts, values, and tools applied in building Continuous Integration (CI), Continuous Delivery, and Continuous Deployment (CD) pipeline; ability to design, build, implement, and maintain CI/CD pipelines to achieve the automation of software delivery process
- Docker (Good to have)
- Experience with Dynatrace APM and synthetic monitoring
- Embraces diverse people, thinking, and styles
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