Risk Management Associate

1 day ago


Ahmedabad, Gujarat, India DBS Bank Full time

Join DBS Bank, a leading financial institution in Asia, as a Risk Management Associate - Collection Specialist. This role is part of our Risk Management Group, which works closely with business partners to manage the bank's risk exposure while maximizing returns.

Key Responsibilities
  • Manage collection activities across assigned locations through team and collection agencies.
  • Evaluate the effectiveness of DCA operations and ensure compliance with outsourcing requirements.
  • Investigate customer complaints related to DCA services.
  • Review customer settlement proposals raised by DCA teams.
  • Perform regular self-assessments on DCA performance and capacity planning.
  • Monitor daily tele-caller and field collector productivity to maximize payment recoveries from delinquent accounts.
  • Sample call monitoring and provide feedback to DCA staff for improvement.
  • Verify invoices raised by DCA and track timely payments.

This role requires strong domain knowledge in retail collections, including mortgages, unsecured loans, credit cards, and small business loans. We offer a competitive salary, benefits package, and opportunities for professional growth in a dynamic environment.

About the Role

We are seeking an experienced Risk Management Associate to join our team in India. The successful candidate will have at least 7 years of experience in retail collections and a graduate or postgraduate degree along with sound domain knowledge.

The estimated annual salary for this role is around $70,000 - $90,000 depending on qualifications and experience. Please note that this figure is based on industry standards and may vary based on individual circumstances.



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