Product Operations Specialist

7 days ago

Gurgaon, Haryana, India beBeeProduct Full time ₹ 10,00,000 - ₹ 15,00,000

Job Summary

We are seeking a highly skilled professional to fill the role of Product Operations Specialist. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and experience in customer service or technical support.

About the Role

The successful candidate will provide technical and general support to customers through phone or email requests from internal and external customers.

Key Responsibilities

  • Develop and conduct engagement and training sessions across multiple products, clients, and geographies with a consultative flair.
  • Work with global customers to complete service inquiries about Mastercard core applications and products.
  • Collaborate with others in support of products, processes, and problem resolution.
  • Demonstrate the ability to negotiate, resolve, and present to internal/external customers.

Requirements

  • Strong problem-solving skills with the ability to analyze a situation by breaking down into its components and applying a detailed approach with different levels of solutions based on the situation.
  • Some product and/or account management experience (Financial Institutions a plus).
  • Ability to develop and conduct engagement and training sessions across multiple products, clients, and geographies with a consultative flair.
  • Previous experience in working in a cross-functional environment where influence management is required.
  • Multilingual (English, Spanish, and Portuguese) a plus.
  • Bachelor's degree or equivalent combination of education and experience.
  • Strong knowledge of payments/card industry preferred.
  • Possess excellent interpersonal skills and written and verbal communication skills along with superior customer service skills.
  • Strong PC skills that include Word, PowerPoint, Excel, and Access.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization, and therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Above all, abide by Mastercard's security policies and practices.
  • Ensure the confidentiality and integrity of the information being accessed.
  • Report any suspected information security violation or breach.
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

  • Product Operations Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeEcommerce Full time ₹ 1,50,000 - ₹ 28,00,000

    Job DescriptionWe are seeking a highly skilled Product Operations Specialist to join our team. The ideal candidate will be responsible for managing the listing and cataloguing of products across major marketplaces.The successful candidate will have hands-on experience with ecommerce operations, including new SKU listing, price management, and optimising...

  • Production Operations Specialist

    1 week ago

    Gurgaon, Haryana, India beBeeEngineering Full time ₹ 1,04,000 - ₹ 1,30,878

    Production Engineer Job Description">Our team is seeking a skilled Production Engineer to oversee the daily production activities and ensure high-quality products are delivered on time.">Supervise day-to-day production activities, ensuring seamless workflow and efficient use of resources.Implement quality control measures to maintain product excellence and...

  • Inside Product Specialist

    2 weeks ago

    Gurgaon, Haryana, India Dell Full time

    Inside Product SpecialistAt Dell Technologies we build the extraordinary Our Inside Product Specialists are the specialists who sell innovation to the world Responsible for a set of products and services they get to know their portfolio inside and out Our Inside Sales teams rely on them for technical advice during the sales process They directly advise...

  • Specialist, product operations client and productsupport

    7 days ago

    Gurgaon, Haryana, India Mastercard Full time

    OurPurposeMastercardpowers economies and empowers people in 200+ countries andterritories worldwide. Together with our customers, we're helpingbuild a sustainable economy where everyone can prosper.We support a wide range of digital payments choices, makingtransactions secure, simple, smart and accessible. Ourtechnology and innovation, partnerships and...

  • Technical Product Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeProductivity Full time ₹ 1,50,000 - ₹ 28,00,000

    Job Title: Technical Product SpecialistJob Description:We are seeking a highly skilled and experienced Technical Product Specialist to join our team. The ideal candidate will have a strong background in software development, product management, and technical expertise.Responsibilities:Collaborate with cross-functional teams to design and develop software...

  • Operations Recovery Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeRecovery Full time ₹ 7,50,000 - ₹ 12,20,000

    Technical Operations Specialist - Ceded ReThis is a technical operations specialist position responsible for processing reinsurance contracts and recoveries in multiple systems.Key Responsibilities:Process reinsurance contracts and recoveries in multiple systems.Develop strong understanding of facultative and treaty proportional contract recoveries...

  • Field Operations Specialist

    7 days ago

    Gurgaon, Haryana, India ExpressEarth Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionFounded in 2015, ExpressEarth specializes in creating unique experiences for smart corporates and travelers. As a leading MICE (Meetings, Incentives, Conferences, and Exhibitions) company, our primary focus is to provide rich experiences and memorable memories. Honored as the "MOST INNOVATIVE TRAVEL MANAGEMENT COMPANY" by India Travel...

  • Senior Business Product Specialist

    7 days ago

    Gurgaon, Haryana, India beBeeBusiness Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Senior Business Product SpecialistProduct owners play a crucial role in defining business requirements and articulating them to engineering teams. As a senior business product specialist, you will be responsible for refining product requirements, managing the backlog, and ensuring that engineering work meets acceptance criteria.

  • Logistics Operations Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000

    We are seeking an Operations Specialist to join our team in India. The ideal candidate will have strong analytical and problem-solving skills, with the ability to multitask and manage multiple sites simultaneously.The successful candidate will be responsible for monitoring multiple seller flex sites from an operations and compliance perspective, working with...

  • Field Operations Specialist

    7 days ago

    Gurgaon, Haryana, India beBeeFieldOperations Full time ₹ 1,04,000 - ₹ 1,30,878

    Field Operations SpecialistThis role is focused on delivering exceptional customer service and support.We are seeking a highly motivated individual to join our team as a Field Operations Specialist. As a key member of our team, you will be responsible for:Customer Support: Regularly visit customers to ensure their digital screens are running smoothly and...