Site Reliability Architect

2 days ago

Thrissur, Kerala, India beBeeMonitoring Full time ₹ 18,00,000 - ₹ 20,00,000
System Monitoring Role

As a System Monitoring Engineer, you will play a crucial role in ensuring the smooth operation of our globally deployed web application.

You will be responsible for monitoring Grafana dashboards and observability tools to detect failures and performance issues. Your primary focus will be on incident response, initiating reports from automated alerts or joining active incident channels.

As the main point of contact during incidents, you will deliver frequent updates to customers and incident commanders. You will also interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.

Furthermore, you will track and manage permutations of a globally deployed microservices architecture running on Kubernetes. Your collaboration with engineering and support teams is essential to resolve issues quickly and efficiently.

Maintaining strong communication and customer service throughout incident lifecycles is paramount. Additionally, you will utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.

Ultimately, your ability to ramp up quickly on existing systems and processes is key to success in this role.

Key Responsibilities:
  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Deliver frequent updates to customers and incident commanders during incidents.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.
Requirements:
  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
  • Familiarity with AWS services or any major cloud provider.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.
  • Ability to ramp up quickly, take ownership, and work independently in a fast-paced environment.

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