Enterprise Appian Specialist

5 days ago

Kozhikode, Kerala, India beBeeAppian Full time ₹ 12,00,000 - ₹ 15,00,000

We are seeking a skilled and proactive support specialist to ensure the smooth functioning, maintenance, and enhancement of our enterprise-grade applications.

Key Responsibilities:
  • Ensure business continuity of Appian applications and related databases (SQL Server).
  • L1 Support - Monitor systems, handle routine issues, job failures, perform first-level triage
  • L2 Support - Detailed troubleshooting, bug identification, environment support, workflow fixes
  • L3 Support - Deep-dive technical analysis, architecture-level guidance, complex integrations
  • Manage and support application deployments, version upgrades, and infrastructure components.
  • Provide production support, resolve issues, and meet defined SLAs.
  • Collaborate with stakeholders for requirement gathering and ensure alignment with business goals.
  • Conduct workflow design and optimization using Appian BPM.
  • Troubleshoot and support templates and integrations.
  • Support integration components using APIGEE and Oracle Integration Cloud (OIC).
  • Analyze data and provide a resolution to business query on data.
  • Work closely with microservices architecture, understand DevOps pipelines.
  • Maintain traceability and transparency through tools such as JIRA
  • Collaborate with application owners and IT teams to identify enhancements or fixes.
Technical Expertise Required:
  • Appian BPM: Design, development, and support
  • SQL Server database management and support
  • Core and Advanced Java
  • JIRA
  • Data Analysis
  • Experience in banking domain is a strong advantage

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