
Senior Lead Business Execution Consultant
7 days ago
We are seeking a highly skilled Senior Lead Business Execution Consultant to join our Enterprise Business Resiliency team at Wells Fargo Bank. As a key member of our team, you will be responsible for planning, conducting, and evaluating high-profile operational resilience exercises, spanning cyber, third-party, and financial threat vectors.
Key Responsibilities- Design and develop enterprise exercises aligned with Enterprise Critical Products (ECP) for the company.
- Lead strategic planning to develop and implement a comprehensive maturity roadmap, ensuring continuous enhancement of resilience capabilities for ECPs.
- Design exercise injects and events, including documentation, to challenge exercise participants and simulate real-world conditions.
- Facilitate enterprise exercises across cross-functional teams, including Executive Leadership.
- Lead exercise participants in identifying gaps, vulnerabilities, and key findings resulting from the exercise.
- Create high-quality facilitation guides, briefing documents, and supplemental materials using Microsoft Suite.
- Generate comprehensive exercise After-Action Reports (AAR) summarizing key findings, lessons learned, and recommendations for enhancing organizational resilience.
- Serve as a liaison for potential intersection with industry exercises within the financial services sector.
- Present exercise results and recommendations to senior management and key stakeholders, highlighting opportunities for improvement and investment.
- Lead potential knock-on workshops or related exercises resulting from key learnings.
- Lead analysis of exercise findings, lessons learned, and recommendations to derive key resiliency risks across the enterprise and drive proactive enhancements.
- Act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management.
- Lead the strategy and resolution of highly complex and unique challenges related to business execution that require solid analytical skills and understanding of business, delivering longer term and large-scale solutions.
- Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large-scale and cross-organizational.
- Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans.
- Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership.
- Provide direction to a cross-functional team using business expertise.
- Contribute thought leadership and technical proficiency in the development of a strategic scenario library to underpin current and future maturity of enterprise exercises.
- 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Graduate with over 7+ years' experience in Business Continuity or Resiliency.
- 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 7+ years of experience in financial services, cyber, or third-party exercises.
- 7+ years of assessing and managing risks and controls.
- 7 + years of experience in driving change at large organizations.
- Demonstrable experience leading teams and managing large-scale exercises.
- Extensive knowledge of the financial services industry / payment systems.
- Demonstrable experience with design, conduct, facilitation, and coordination of complex exercises across diverse participant set, including senior government official / executive level.
- An excellent verbal and written communicator who can adapt to their audience.
- Ability to work in a fast-paced environment.
- Exercise independent judgment in methods, techniques, and evaluation criteria for driving results.
- Deep understanding of exercise methodologies, including Homeland Security Exercise and Evaluation Program (HSEEP), NIST SP 800-84, and FFIEC Business Continuity Management.
- Proven ability to build and implement an exercise series or program to address high priority threats and risks in a dynamic operational environment.
- Experience with development, implementation, and monitoring of exercise program controls and metrics.
- The exercise practitioner should have experience across the following key exercise disciplines:
- Business Continuity Planning Methodologies: Business Impact Analysis (BIA), Risk Assessment, and Recovery Strategy Development.
- Cyber Security: Advanced knowledge and insights of cyber security fundamentals and industry guidance. Technical cyber exercise design, development, and execution.
- Operational Resilience: Experience with and vast knowledge of Bank of England's 2019 Discussion Paper that refers to the ability of a firm to prevent, adapt to, respond to, recovery from, and learn from operational resilience, including Scenario Analysis testing and execution.
- Communications: Proven technical and business writer that can create exercise materials and content, such as an After-Action Report, which is in strict compliance with regulatory standards. Strong verbal communication skills with the ability to effectively convey ideas, build rapport with enterprise stakeholders, and synthesize complex information into easily digestible formats for exercise participant consumption.
- Exercise Scenario Development: Proficiency crafting realistic scenarios that simulate disruptions to enterprise business products, considering both internal and external threats.
- Exercise Documentation: Ability to create comprehensive exercise documentation, including exercise plans, participant orientation, injects, AARs and executive level briefings.
- Functional Exercises: Capability to organize and execute functional exercises that simulate the activation of business continuity plans and recovery procedures in a controlled environment.
- Tabletop Exercises: Experience in conducting tabletop exercises, which involve discussion-based scenarios to assess preparedness and decision-making capabilities.
- Third-Party Service Provider (TPSP) Exercises: Experience designing, executing, and evaluating TPSP exercises as this is a component of the ECP critical path exercises. Experience should include TPSP engagement and inclusion of the TPSP in exercises.
- Post-Exercise Evaluation: Expertise in conducting thorough post-exercise evaluations, including gathering feedback, analyzing performance, and identifying lessons learned to inform future improvements.
- Regulatory Compliance: Knowledge of relevant regulatory requirements and industry standards governing business continuity planning and exercise requirements, such as FFIEC, DHS HSEEP, NIST, etc. A thorough understanding of financial institution's laws, rules, and regulations.
- Cross-Functional Collaboration: Experience in collaborating with cross-functional teams, including IT, operations, risk management, and compliance, to ensure holistic exercise planning and execution.
- Professional Certification: DRII Certified Business Continuity Professional or Department of Homeland Security Exercise and Evaluation Program Master Practitioner or related certifications aligned with exercises, project management, or communications. CBCI or CBCP industry certification from The BCI, UK or DRII, USA
- Candidate must be based out of Wells Fargo India location and will be required to work in the office location (City of employment), as per organization's In Office Adherence / Return To Office (RTO) at a minimum of 3 days per week.
- Timings will require at least half day overlap with USA, a regular workday will be from 2.30pm IST - 11.30pm IST (5 AM EDT to 2PM EDT), subject to earlier or later hours at times.
- Ability to work weekends supporting an exercise, if needed.
- Deliver high quality, strategic work in accordance with aggressive timelines.
- Demonstrate and support processes and controls that govern our work.
- Build trust and rapport with colleagues across all levels of the organization.
- Be an effective advocate for your team.
- Team player who is great at execution, proactively collaborates across the organization, and possesses strong influencing skills.
- The individual is agile, proficient in navigating complex organizations.
12+ years' experience in Business Continuity or Resiliency is mandatory requirement.
Candidate should have hands on experience of 12 + years in Global Organisations in the following domains:
- Business Continuity Planning Methodologies: B
- Cyber Security
- Operational Resilience:
- Communications:
- Exercise Scenario Development
- Exercise Documentation
- Functional Exercises:
- Tabletop Exercises
- Third-Party Service Provider (TPSP) Exercises:
- Post-Exercise Evaluation:
- Regulatory Compliance:
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