Senior Operations Leader

1 week ago


Chennai, Tamil Nadu, India myGwork Full time

As a Senior Manager at Amazon, an inclusive employer and a member of the LGBTQ+ business community, you will have the opportunity to lead a team of Operations and Area Managers in achieving all budgetary, people development, and operations objectives of the Fulfillment Center.

About This Role

This is a senior leadership position that requires experience in managing a salaried workforce in a manufacturing, production or distribution environment. The ideal candidate will have a strong track record of driving performance metrics, process improvement, and Lean techniques. You will be responsible for creating staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable the Functional Area and ultimately the FC to meet and exceed Business Plan.

The role involves leading a team of Operations and Area Managers, coaching and mentoring them to ensure performance objectives are met. You will also be responsible for building positive employee relations and building leadership bench strength within the Fulfillment Center. As a Senior Operations Leader, you will work closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, Operation Managers, IT Manager) to build and secure support and resources for projects and initiatives in your area.

Responsibilities
  • Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable the Functional Area and ultimately the FC to meet and exceed Business Plan.
  • Sets / clarifies requirements and expectations for Ops and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
  • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
  • Takes proactive steps to ensure that best practices are shared across all departments, shifts, and among the network.
  • Coordinates with S&OP team for FC load balancing and future plan requirement, to adequately prepare the FC to meet business needs.
  • Interacts with the trans team to enable smooth operations at FC OB dock, ensuring steady flow and timely dispatch of customer orders.

You will have the opportunity to interact with cross-functional teams, including HR, Finance, Facilities, Safety, IT, and other Site Leaders/General Managers to build and secure support and resources for projects and initiatives.

Requirements
  • 10+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
  • Experience with performance metrics, process improvement, and Lean techniques.
  • Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends, and holidays.
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
  • Experience with a contingent workforce during peak seasons.
  • Ability to handle changing priorities and use good judgment in stressful situations.
Preferred Qualifications
  • 10+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
  • Experience with performance metrics, process improvement, and Lean techniques.
  • Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends, and holidays.
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
  • Experience with a contingent workforce during peak seasons.
  • Ability to handle changing priorities and use good judgment in stressful situations.

We offer a competitive salary ranging from $110,000 - $140,000 per year, depending on experience and qualifications. If you are a motivated leader who is passionate about driving results and developing high-performing teams, we encourage you to apply.



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