Senior Marketing Operations Leader

7 days ago


Chennai, Tamil Nadu, India myGwork Full time

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

Description:

We are looking for an experienced e-commerce professional to manage marketing, site merchandising, and process optimization for our Digital Shared Services Marketing team. This individual should enjoy a fast-paced environment where they can affect the customer experience and be an instrumental part of expanding our footprint into multiple digital teams.

Key Responsibilities:

  • Front line manager for a team of approximately 15-18 people that builds marketing campaigns and supports quality checks across different languages.
  • Owner of program-specific goals around SLA, quality, and productivity.
  • Manage stakeholder communication and requirements. Ensure that business processes are well-documented and continuously updated.
  • Work with product and technical teams to build and improve tools and technology to support the process.
  • Define, measure, and present operating metrics to senior management.


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