Cybersecurity Network Engineer

12 hours ago

Pune, Maharashtra, India beBeeNetwork Full time ₹ 5,00,000 - ₹ 8,00,000
About the Role

We are seeking a skilled professional to support Zscaler and Zero Trust Networking operations.

The ideal candidate will be responsible for monitoring, troubleshooting, and ensuring optimal performance of Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zero Trust security solutions across the enterprise network. Proficiency in managing Change and Incident processes is essential.

  • Monitor Zscaler dashboards and alerts for security threats, policy violations, and connectivity issues.
  • Perform initial triage, troubleshooting, and escalation of Zscaler-related incidents.
  • Support the implementation, maintenance, and fine-tuning of Zscaler security policies.
  • Collaborate with teams to resolve common issues and escalate complex problems.
Key Responsibilities
  • BAU Operations & Monitoring:
    • Monitor Zscaler dashboards and alerts for security threats, policy violations, and connectivity issues.
    • Perform initial triage, troubleshooting, and escalation of Zscaler-related incidents.
    • Support the implementation, maintenance, and fine-tuning of Zscaler security policies.
    • Collaborate with teams to resolve common issues and escalate complex problems.
  • Device Management & Zero Trust Security:
    • Manage and troubleshoot Zscaler Client Connector (ZCC) agent deployment, updates, and health status.
    • Assist in configuring ZIA and ZPA policies, firewall rules, and URL filtering to ensure secure and compliant access.
    • Ensure seamless connectivity between users, applications, and cloud services in a Zero Trust model.
    • Support VPN-less secure access to corporate applications using Zero Trust principles.
  • Incident & Problem Management:
    • Investigate and resolve Zscaler agent, policy enforcement, and authentication issues.
    • Work on Root Cause Analysis (RCA) for recurring connectivity and performance issues.
    • Escalate unresolved issues and collaborate with vendor support teams.
  • Security & Compliance:
    • Ensure compliance with Zero Trust security policies, best practices, and enterprise security standards.
    • Assist in policy reviews and security audits for Zscaler environments.
    • Support the integration of Zscaler logs with SIEM solutions for advanced threat monitoring.
    Requirements
    • Bachelor's degree or equivalent experience.
    • Zscaler Certified Cloud Professional (ZCCP-IA / ZCCP-PA) or Zscaler Certified Cloud Administrator (ZCCA).
    • ITIL Foundation Certification.
    • Minimum 2 years of experience in Zscaler, Zero Trust Networking, and cloud security operations.
    • Familiarity with proxy configurations, SSL inspection, and firewall policy management.
    Preferred Qualifications
    • Excellent communication and teamwork skills.
    • Experience working with multiple clients and deployments.

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