Quality Assurance Manager

Lead Quality Assurance Engineer

We are seeking an experienced QA Lead to drive quality across our applications. The ideal candidate will have hands-on experience in UI, API automation, mobile automation, and frameworks like Cypress, Playwright, and Selenium, along with solid programming skills in Java and JavaScript.

Key Responsibilities:

• Lead and mentor the QA team, ensuring best practices in testing and delivery.
• Design and execute manual and automated test strategies across web, API, and mobile platforms.
• Implement automation frameworks and drive test coverage using Cypress/Playwright/Selenium.
• Collaborate with cross-functional teams to ensure high-quality releases.
• Manage test plans, defect tracking, and reporting for project milestones.

Requirements:

• Strong hands-on experience in automation and manual testing.
• Proficiency in Java, JavaScript, and automation tools/frameworks.
• Experience with API automation and mobile testing.
• Proven track record of team leadership and people management.

Technical Skills:

• Proficiency in QA and test management tools (e.g., JIRA, TestRail, Selenium).
• Strong understanding of software development methodologies (Agile, Waterfall) and how they relate to quality processes.
• Experience with CI/CD tools and practices, and their integration with quality processes.

Process Design & Implementation:

• Lead the development, documentation, and implementation of robust quality engineering processes that align with industry best practices.
• Collaborate with development, product management, and operations teams to integrate quality processes into the software development lifecycle (SDLC).
• Design and enforce processes for requirements analysis, test planning, test case design, defect management, and product release.

Quality Assurance Leadership:

• Define and monitor key quality metrics and KPIs to assess process effectiveness and product quality.
• Establish and maintain standards for test environments, data management, and test automation.
• Lead process improvement initiatives aimed at enhancing efficiency, reducing defects, and optimizing resource allocation.
• Ensure compliance with regulatory requirements, where applicable, by developing and maintaining appropriate documentation and process controls.

Continuous Process Improvement:

• Regularly review and refine quality processes to adapt to changing project needs and emerging technologies.
• Conduct root cause analysis on defects and process failures, driving corrective actions to prevent recurrence.
• Facilitate process audits, inspections, and reviews to ensure adherence to established quality standards.
• Champion the adoption of new tools and methodologies that can enhance quality processes, such as DevOps practices, CI/CD pipelines, and automated testing frameworks.

Collaboration & Communication:

• Act as a key point of contact between quality engineering and other departments, ensuring clear communication and alignment on quality goals.
• Provide training and mentorship to team members on best practices for process-oriented quality engineering.
• Lead cross-functional meetings to discuss process improvements, quality metrics, and project progress.

Test Strategy & Execution:

• Develop and implement comprehensive test strategies that incorporate both manual and automated testing approaches.
• Oversee the creation and maintenance of test plans, test cases, and test scripts, ensuring they align with process guidelines.
• Manage the execution of functional, integration, regression, and performance testing to validate product quality.
• Ensure that testing processes are scalable, repeatable, and consistent across different projects and teams.

Soft Skills:

• Excellent analytical and problem-solving skills, with a focus on process optimization.
• Strong communication and leadership abilities, capable of driving process change across teams.
• Detail-oriented with a commitment to delivering high-quality products.
• Ability to work effectively in a fast-paced, dynamic environment.

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