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Omnichannel Solutions Manager
2 weeks ago
Unlocking Possibilities in Omnichannel Solutions
We are changing the nature of human interaction, giving people the freedom to connect powerfully and personally from anywhere.
Our team creates modern omnichannel solutions that combine all existing ways of interaction between companies and clients. We help businesses respond efficiently and effectively to customer requests.
This role requires close collaboration with customers, development teams, and research and development teams. As a Technical Product Manager, you will interact with customers to gather and define project requirements within our product line. You will manage development teams and oversee project implementation.
Key Responsibilities:
- Act as a bridge between customers, business stakeholders, and development teams to define product requirements and priorities.
- Gather and analyze customer needs, feedback, and market trends to shape product strategy.
- Collaborate with cross-functional teams to ensure smooth product development and delivery.
- Create and manage product roadmaps aligned with company goals and customer needs.
- Work with developers to clarify requirements, prioritize tasks, and ensure timely execution.
- Conduct competitive analysis & market research for product improvement.
- Oversee the product lifecycle from ideation to launch and post-launch enhancements.
Requirements:
- At least 3 years of experience in a Product Owner/Product Manager role.
- Experience in the ETL domain as a PO/PM is a must.
- Knowledge of SQL, databases, data modeling, and warehousing is required.
- Experience with product analytics and at least one BI tool is essential.
- Excellent analytical & communication skills.
- Ability to quickly find and assimilate new information.
- Problem-solving, detail-oriented, and always ready to take further steps.
We offer: medical claim benefits, paid holidays, casual/sick leave, privilege leave, bereavement leave, maternity/paternity leave, wellness coaching, employee referral bonus, professional development allowances, and night shift allowances.
