Order Management Developer Position

7 days ago

Bhavnagar, Gujarat, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000
ServiceNow Order Management Developer

Contract Type: Long-term Contract

Location: 100% Remote from India

Start Date: ASAP

Languages Required: Fluent English

Experience Required: Minimum 6+ years, with at least 3 years in ServiceNow Order Management.

Education: Engineering degree / University degree in Computer Science, Ergonomics, or related field (Bac+5 preferred)

Technical & Functional Expertise:
  • Strong hands-on experience in ServiceNow development (6+ years total, 3+ years in Order Management).
  • Good knowledge of ServiceNow modules: CSM, ITSM, SPM.
  • Strong expertise in CSDM.
  • Deep understanding of Workspaces, UI Builder, Flow Designer.
  • Proficiency with integrations (scripted APIs, Integration Hub).
  • Excellent knowledge of ServiceNow platform and core features (CMDB, applications, shared capabilities).
  • Practical experience in portal management & customization.
  • Strong experience in Service Catalog definition and setup.
  • Ability to design, prototype, and transform ideas into ServiceNow solutions.
  • Knowledge of sales and ordering processes (SPM processes a plus).
Professional Skills (Methods & Processes):
  • Strong problem-solving and analytical skills.
  • Experience collaborating with architects, BAs, and tech leads.
  • Capable of translating user stories into ServiceNow features with minimal customization.
Soft Skills:
  • Fluent English with excellent communication skills (ability to explain complex topics to non-IT stakeholders).
  • Fast learner with proactive attitude.
  • Strong teamwork skills – able to support and collaborate when challenges arise.

Mission Description:

You will join a ServiceNow transformation program, with a focus on Order Management and Delivery processes.

Key Responsibilities:
  • Develop enhancements identified during UAT and review existing designs for improvements.
  • Implement ServiceNow OM and CSM solutions, including Simple order capture and orchestration, Complex order capture and orchestration with links to SPM & CSM, Integrations with third-party tools.
  • Collaborate with ServiceNow Architect and tech leads to design and implement best-practice ServiceNow solutions.
  • Ensure solutions align with platform standards and minimize customizations.
Nice to Have:
  • Exposure to large-scale digital transformation projects.
  • Familiarity with global enterprise environments.
  • Knowledge of SPM processes.
Contract Details:
  • Type: Freelance / Contract
  • Duration: Long term
  • Remote Work: 100% remote from India
  • Compensation: Competitive

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