Senior Pharmaceutical Equipment Specialist

1 day ago


Cochin, Kerala, India beBeeServiceDelivery Full time ₹ 60,00,000 - ₹ 80,00,000

Key Position Summary

We seek a seasoned Service Delivery Specialist to join our team. The ideal candidate will have strong technical knowledge of pharmaceutical equipment and exceptional customer interaction skills.

Main Responsibilities:

  • Technical Expertise: Strong understanding of pharmaceutical machinery, including compression and capsule filling systems.
  • Customer Interaction: Ability to understand user requirements and convert leads into sales by preparing technical scopes and quotations.
  • Cross-Functional Collaboration: Collaborate with production, planning, and service teams to ensure seamless project execution.
  • Documentation: Maintain detailed records of customer interactions, machine evaluations, and service reports.
  • Tech Support: Provide effective solutions to resolve customer issues and requirements, and train junior staff on equipment handling and troubleshooting techniques.

Necessary Qualifications:

  • 7-8 years of experience in a related field
  • Bachelor's degree or equivalent in a relevant field

About the Role:

The Assistant Service Manager will be responsible for delivering exceptional customer experiences through technical expertise, effective communication, and collaboration with internal teams.



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