ServiceNow Developer

4 weeks ago

Greater Noida, Uttar Pradesh, India 5100 Kyndryl Solutions Private Limited Full time

About the Role

We are seeking a talented ServiceNow Developer to contribute to our software engineering space and provide critical skills required for the development of cutting-edge products.

As a ServiceNow Developer, you will develop solutions in specific domains such as Security, Systems, Databases, Networking Solutions, and more. You will be a leader – contributing knowledge, guidance, technical expertise, and team leadership skills. Your leadership will be demonstrated in your work, to your customers, and within your teams.

At 5100 Kyndryl Solutions Private Limited, we value effective communication and collaboration skills. When you recognise opportunities for business change, you will have the ability to clearly and persuasively communicate complex technical and business concepts to both customers and team members. You'll be the go-to person for problem-solving of customers' business and technical issues. You have a knack for effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions.

Driving the design, development, integration, delivery, and evolution of highly scalable distributed software you will integrate with other layers and offerings. You will provide deeper functionality and solutions to address customer needs. You will work closely with software engineers, architects, product managers, and partner teams to get high-quality products and features through the agile software development lifecycle.

Your continuous grooming of features/user stories to estimate, identify technical risks/dependencies and clearly communicate them to project stakeholders will ensure the features are delivered with the right quality and within timeline. You will maintain and drive the clearing of technical debt, vulnerabilities, and currency of the 3rd party components within the product.

Responsibilities:

  • Collaborate with stakeholders to gather requirements and design ServiceNow solutions that align with business objectives.
  • Develop and customize ServiceNow modules, including Incident Management, Change Management, Problem Management, Asset Management, and CMDB.
  • Create and maintain ServiceNow workflows, business rules, UI policies, and client scripts to automate and optimize IT processes.
  • Integrate ServiceNow with third-party applications and systems using REST APIs, web services, and integration tools.
  • Configure ServiceNow Service Portal and develop custom widgets and pages to enhance user experience and functionality.
  • Participate in platform upgrades, patches, and performance tuning activities to ensure system stability and reliability.
  • Provide technical guidance and support to junior developers and IT teams on ServiceNow best practices and development standards.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certifications preferred.
  • Minimum of 7 years of experience as a ServiceNow Developer with hands-on experience in ServiceNow development and customization.
  • Experience with ServiceNow Service Portal, Service Catalog, and other ServiceNow modules and features.
  • Excellent problem-solving, analytical, and communication skills.

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