Strategic Technology Operations Specialist

2 weeks ago

Rajkot, Gujarat, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
About the Role

We're seeking a highly skilled Technology Operations Specialist to streamline our systems and processes, ensuring seamless data flow and driving informed decision-making across sales, marketing, and customer success.

This key role will be responsible for managing and optimizing our entire go-to-market (GTM) tech stack, architecting harmony between systems like Salesforce, HubSpot, Apollo, Clay, Chili Piper, and Gong. The ideal candidate will have strong experience in B2B SaaS GTM models, particularly with SLG and PLG motions.

Main Responsibilities:

  • Owning and optimizing GTM tech stack—evaluating tool usage, reducing redundancy, and integrating platforms for seamless data flow.
  • Serving as SFDC administrator and power user: managing workflows, fields, objects, and automation to ensure CRM supports sales, marketing, and customer success.
  • Partnering closely with Sales, Marketing, and CS teams to design efficient processes across lead routing, scoring, attribution, pipeline hygiene, and reporting.
  • Building and maintaining reports/dashboards that track key metrics (e.g., pipeline velocity, conversion rates, campaign ROI).
  • Leading tool onboarding and offboarding, including vendor management and training.
  • Acting as the connector between systems, solving data gaps, syncing issues, and ensuring reliable reporting.
  • Staying ahead of new features and capabilities across our GTM tools, improving how we work.
  • Analyzing GTM data across the funnel to identify trends, test hypotheses, and propose actionable improvements across sales, marketing, and customer touchpoints.
  • Supporting forecasting, capacity planning, and performance analysis to inform leadership decisions.

Requirements:

  • Proven experience managing GTM tools, especially Salesforce, HubSpot, and at least 2–3 of the following: Apollo, Clay, Chili Piper, Gong.
  • Strong experience in B2B SaaS GTM models, ideally supporting both SLG and PLG motions.
  • Hands-on SFDC admin experience with the ability to build and troubleshoot workflows, custom fields, automation, and integrations.
  • Strong understanding of B2B revenue operations and its connection to sales, marketing, and customer success.
  • Able to simplify complex tech ecosystems and eliminate unnecessary tools or processes.
  • Analytical mindset with knowledge of dashboards, attribution, and pipeline metrics.
  • Comfortable rolling up sleeves but also thinking strategically about tech's role in unlocking growth.
  • Curious, fast learner, and proactive problem-solver.

Bonus Points:

  • Salesforce certifications: Advanced Administrator, Platform App Builder, Sales Cloud Consultant.
  • Data tools experience (e.g., Looker, Tableau).
  • ABM or multi-touch attribution model experience.

We're an equal opportunity employer committed to hiring diverse talent. We celebrate differences and believe they enrich our products and community.

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