Senior Premier Services Manager

1 day ago


Pune, Maharashtra, India HSBC Full time

About HSBC:

HSBC is a leading global bank with a rich history of providing financial services to individuals and businesses. Our mission is to deliver exceptional customer service and create value for our stakeholders.

About the Role:

We are seeking an experienced professional to join our Wealth Management team as a Senior Premier Services Manager. In this role, you will be responsible for providing high-quality sales support to a team of PRMs, managing the Service Proposition for Premier customers, and ensuring compliance with audit and regulatory requirements.

Your Key Responsibilities:

  • Assist Elite RM, PPRM in achieving AOP sales targets
  • Manage the Service Proposition for Premier customers
  • Ensure compliance with audit and regulatory requirements
  • Manage all processing in relation to the Wealth Management System
  • Provide high-quality sales support to PRMs
  • Reduce time spent on process and administrative tasks by PRMs
  • Support PRMs in managing client contact and service

Requirements:

  • Minimum Graduation or higher qualification required
  • 3+ years of experience in a similar role
  • Exceptional knowledge of banking products, systems, and processes
  • Strong organizational skills and professional image
  • Business focus, customer orientation, and excellent service skills

About You:

We are looking for a motivated and results-driven individual who can provide exceptional customer service and support to our Premier clients. As a Senior Premier Services Manager, you will have the opportunity to work with a talented team and develop your skills and knowledge in wealth management.

What We Offer:

  • Estimated salary: ₹15,00,000 - ₹25,00,000 per annum
  • A competitive benefits package, including health insurance, retirement savings plan, and paid time off
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment

How to Apply:

If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, please submit your application today



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