
System Improvement Lead
23 hours ago
About Us
We have a rich history of delivering quality supplies to various industries since 1953.
Our vision is to make our customers' complex projects simple, successful, and sustainable. We are proud to provide best-in-class products, service, and capabilities across multiple industries:
- Commercial/Mechanical
- Facilities Supply
- Fire and Fabrication
- HVAC
- Industrial
- Residential Trade
- Residential Building and Remodel
- Waterworks
We have approximately 36,000 associates across 1,700 locations.
Job ResponsibilitiesThe Lead Business System Analyst will:
- Analyze business needs to identify new processes and process improvements.
- Document current business processes and models to define requirements and/or gaps.
- Evaluate the impact of potential software and process changes on the organization.
- Plan and complete assigned configuration tasks within deadlines.
- Define and develop user test cases and validate test results during testing.
- Conduct system demonstrations and training sessions, and participate in design/review of training content.
- Provide third-level support by helping to troubleshoot and resolve issues with production systems.
- Communicate effectively with team members and management.
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