Global WAN Support Professional

6 days ago

Ellore, Andhra Pradesh, India beBeeNetwork Full time ₹ 25,00,000 - ₹ 35,00,000
Network Operations Specialist

We are seeking a skilled Network Operations Specialist to lead our WAN support team. The successful candidate will possess strong network troubleshooting capabilities and hands-on experience in BGP, with a proven background in WAN operations preferably from a Telecom or ISP environment.

Key Responsibilities:
  • Operate and support WAN networks across global sites in a 24/7 rotational shift model.
  • Handle L2 escalations and troubleshoot incidents related to routing, switching, and WAN link issues.
  • Configure and maintain BGP routing and manage changes, updates, and problem resolutions.
  • Collaborate with telecom vendors and ISPs for link provisioning, troubleshooting, and escalations.
  • Maintain documentation for shift handovers, ticket logs, and RCA reports.
  • Ensure high network uptime and adherence to SLA targets.
Required Skills and Qualifications:
  • Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, Remedy).
  • Experience with MPLS, OSPF, QoS.
  • Exposure to enterprise monitoring tools like SolarWinds, Nagios, or PRTG.
  • Ability to create and update network diagrams and SOPs.
Why Work with Us:

As a dynamic organization, we require professionals who can deliver exceptional results in a fast-paced environment. Our team members enjoy opportunities for growth, collaboration, and continuous learning.

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