
Head of Operations Transformation
7 days ago
As a Deputy Head of Training, you will spearhead Continuous / Process Improvement projects.
- Lean Six Sigma Blackbelt (or) Certified Lean Six Sigma Greenbelt professional from a reputed institution is required.
- A minimum of 9 years of overall Work experience out of which 4 to 5 years of experience in Continuous Improvement / Delivery Excellence / Operational Excellence / Performance Excellence role with mandatory exposure and experience in deploying / implementing Process Discovery / Task Mining preferably from services industry (BPO / Shared service centre / Global business services).
- You should work with cross functional team (Internal & Stakeholders) to understand process nuances and possess the ability to execute projects as per the agreed timelines.
- Work along with Operations, OE & Automation CoE team to spearhead Process Discovery recommendation implementation.
- Exposure to Process Discovery & mining practices is mandatory. Proficiency in MS Excel and other office tools is required.
We have been accelerating technology transformation for over three decades.
Interested candidates with relevant experience should send their Resumes.
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