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Senior ServiceNow Event Management Engineer

1 week ago


Hyderabad, Telangana, India NGA Human Resources, an Alight company Full time

Job Description

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The Senior ServiceNow ITOM Event Management Engineer will play a key role in designing, implementing, and maintaining ServiceNow ITOM Event Management solutions.

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Key Responsibilities

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  2. Partner with business stakeholders to define and execute ITOM event management operational needs and enhancements.">
  3. Lead sessions to gather, define, and document business and technical requirements.">
  4. Develop, configure, and implement new ServiceNow ITOM Event Management features and resolve defects.">
  5. Oversee migration of code and configurations across ServiceNow development, test, and production environments.">
  6. Coordinate and support all ServiceNow event management plugin and release upgrades.">
  7. Create technical requirements, design, and playbook documentation to support ServiceNow ITOM Event Management.">
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Requirements

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  • Minimum 5 years of experience in developing, administrating, and supporting ServiceNow Event Management module.">
  • ServiceNow Certifications in ServiceNow Administration and Event Management.">
  • Knowledge of scripting languages, including PowerShell or Bash, and JavaScript.">
  • Strong teamwork ability and excellent communication skills.">
  • Exceptional knowledge of English Language (Verbal and Written).">
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What We Offer

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We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.