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Medical Service Associate

1 week ago

Pune, Maharashtra, India Practo Technologies Private Limited Full time

Job Description

 

As a Medical Service Associate at Practo Technologies Private Limited, you will play a vital role in counselling patients about the services they may need. Your task will be to provide awareness and clarity of the services offered by the company to the patients.

 

The responsibilities of this position include:

1. Counselling patients about the services they may need through structured discussions

2. Providing awareness and clarity of the services offered by the company to the patients

3. Creating or increasing interest in our service offerings

4. Understanding patient problems and helping them throughout their journey

5. Being the single point of contact for all patient needs

6. Coordinating with the partner on billings

7. Following up with new and old patients daily

8. Liasing with partner hospitals to provide clarity to the patients

9. Going above and beyond to ensure patients receive the best care

 

Job Requirements:

1. 1-3 years of experience in Customer Care or a relevant field

2. Excellent communication skills

3. Ability to hold conversations and be process-driven

4. Healthcare experience is a bonus

 

Required Skills and Qualifications:

1. Negotiation skills

2. Process adherence

 

Work Environment:

This will be an On-Field Job

Presence of Vehicle is a must

Language Preference: Kannada is a must