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Dedicated Desktop Technician

2 weeks ago


Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 21,400 - ₹ 3,24,000
Desktop Support Specialist

Provide top-notch technical support to users across various departments.

As a key member of our IT team, you will be responsible for troubleshooting and resolving issues related to desktops, laptops, and peripherals.

We are looking for a highly motivated and experienced professional who can:

  • Install, configure, and maintain Windows OS and basic software applications
  • Use ticketing tools to log, track, and close IT support tickets as per SLA
  • Perform system upgrades, patches, and hardware/software installations
  • Coordinate with other IT teams for escalations or network-related issues

Key Responsibilities:

  1. Provide first-level technical support for desktops, laptops, and peripherals
  2. Troubleshoot and resolve issues related to Microsoft Outlook
  3. Configure and maintain Windows OS and basic software applications

Requirements:

  • Strong hands-on experience with Outlook troubleshooting
  • Proficiency in Windows OS configuration & installation
  • Working knowledge of ticketing tools like ServiceNow or Remedy

Benefits:

  • Dynamic work environment
  • Opportunities for growth and development
  • PASSIONATE ABOUT DELIVERING EXCELLENT CUSTOMER SERVICE AND RESOLVING COMPLEX TECHNICAL ISSUES

WE OFFER A DYNAMIC WORK ENVIRONMENT WITH OPPORTUNITIES FOR GROWTH AND DEVELOPMENT. IF YOU ARE PASSIONATE ABOUT DELIVERING EXCELLENT CUSTOMER SERVICE AND RESOLVING COMPLEX TECHNICAL ISSUES, WE ENCOURAGE YOU TO APPLY.