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Sales and Customer Experience Representative
3 weeks ago
We are seeking a highly skilled and motivated individual to fill the role of Customer Relationship Executive.
Key Responsibilities:- Handle customer inquiries, convert leads into orders, and promote sales through various marketplaces
- Partner with new restaurants, event management companies, retailers, and corporate gifting clients to expand our customer base
- Manage customer queries in English and Hindi
The ideal candidate will have excellent communication and negotiation skills, be able to manage escalations and queries efficiently, and possess good work ethics and a calm attitude.
Benefits and Opportunities:This role offers opportunities for growth and development within the company, as well as a chance to work with a premium customer base. The successful candidate will be responsible for understanding tableware and home decor categories quickly and resolving technical and billing-related customer issues.
Additionally, the candidate will be required to follow up and update customers on their queries regularly, ensuring a high level of customer satisfaction.
