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Salesforce Technical Architect

2 months ago

Bengaluru, Karnataka, India Evoke HR Solutions Full time

**Job Overview:**

Evoke HR Solutions is seeking a highly skilled Salesforce Technical Architect to lead end-to-end implementations of Service Cloud, Sales Cloud, and Experience Cloud. This role requires strong expertise in solution design, integration, development leadership, and domain knowledge.

**Key Responsibilities:**

  • Solution Design & Implementation: Lead the design and implementation of Salesforce solutions for clients, focusing on Service Cloud, Sales Cloud, and Experience Cloud, with at least one completed project in each.
  • Integration Expertise: Design and implement integrations using Salesforce Integration Patterns, SSO, Connected Apps, JWT, OAuth, and certificate-based handshakes.
  • Development Leadership: Guide and review development activities, including Apex and LWC, ensuring adherence to code quality standards and optimizing the deployment lifecycle using CI/CD tools.
  • Omnistudio Expertise: Utilize Omni Studio components, including Omni Scripts, Screen Flows, and Flex Cards, in solution design and development.
  • Domain Knowledge: Apply deep understanding of the insurance (preferred) or banking & mortgage domain to tailor Salesforce solutions for industry-specific requirements.
  • Release Management: Stay updated with Salesforce release cycles and integrate newly released features into ongoing projects.
  • Team Collaboration: Work closely with cross-functional teams to align business goals with technical solutions, ensuring smooth project delivery.

**Qualifications & Requirements:**

  • Experience: Minimum 10+ years in Salesforce, with 5-8 years in insurance (preferred) or banking & mortgage domains.
  • Skills: Strong expertise in Service Cloud, Sales Cloud, and Experience Cloud, proficiency in Apex, LWC, and Salesforce integration techniques, hands-on experience with Omni Studio and its components, familiarity with Salesforce release cycles and advanced Salesforce features.
  • Tools & Methodologies: Knowledge of CI/CD tools and code quality tools, strong understanding of integration patterns and certificate-based authentication.

**Estimated Salary:** ₹45,00,000 per annum based on industry standards and location.