Global Technical Liaison Specialist

7 days ago


Coimbatore, Tamil Nadu, India Bull Machines Pvt Ltd Full time
Job Description:
At Bull Machines Pvt Ltd, we are seeking a skilled and experienced professional to fill the role of Global Technical Liaison Specialist. This position plays a vital part in ensuring our customers receive top-notch support and service.

Key Responsibilities:
As a Global Technical Liaison Specialist, you will be responsible for attending customer complaints and providing solutions. You will also interact with dealers to gather feedback and offer technical and spares-related support.

Technical Requirements:
- Extensive knowledge of construction machinery and equipment
- Excellent communication skills
- Ability to travel frequently abroad

Objectives:
The primary objective of this role is to ensure that our customers receive prompt and effective support. This involves conducting dealer technician training sessions on machine operation and maintenance, handling warranty claims and CAPA processes, and maintaining accurate records of dealer stock and machine population.

Skillset:
This role requires strong analytical and problem-solving skills, as well as excellent interpersonal and communication skills. You should be able to work effectively in a team environment and maintain a high level of professionalism at all times.

About Us:
Bull Machines Pvt Ltd is a leading manufacturer of construction machinery and equipment. We are committed to delivering high-quality products and services to our customers and strive to maintain a strong reputation in the industry.

Salary:
We offer a competitive salary of ₹750,000 per annum, commensurate with experience and qualifications.

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