
Healthcare Professional Lead
2 weeks ago
The Employee Health Manager is responsible for overseeing employee health benefits and ensuring the well-being of staff. This role requires a strong background in healthcare, excellent communication skills, and the ability to work with diverse client cultures.
Key Responsibilities:
- Deliver exceptional service to existing clients while developing new business opportunities.
- Analyze clients' existing portfolios and provide consulting services to manage their risks effectively.
- Negotiate better terms with insurers to minimize policy gaps.
- Maintain 100% client retention through proactive engagement and timely support.
- Prepare comprehensive proposals for client presentations and assist with roadshows.
- Engage with clients for Quarterly/Annual Client Satisfaction Surveys.
- Ensure timely invoicing and coordination with other practices to explore portfolio level penetration.
- Source best solutions from risk insurance markets and ensure all documentations meet SLA requirements.
- Renewal tracking and timely reminders for premium payments.
- Provide continuous assistance with claims-related queries.
- Coordinate with internal stakeholders for client deliverables.
Required Skills and Qualifications:
- Proven leadership skills with experience in community, school, or college leadership roles.
- Strong analytical and attention to detail skills.
- Good networking and relationship management skills, with strong communication and presentation skills.
- At least 3 years of experience in the insurance industry or TPA.
- Ability to manage diverse client cultures, including Indian Corporate, MNC Corporation, and PSU clients.
Benefits:
- Domain knowledge of insurance products.
- Experience working with Group Mediclaim, Group Terms, Group Personal Accidents General Insurance.
What We Offer:
This position offers a unique opportunity to make a meaningful impact on employees' lives while driving business growth.
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