
Financial Recovery Expert
1 week ago
Job Summary:
","As a Collection Specialist, you will play a critical role in ensuring timely debt payments and maintaining strong relationships with clients.
","Responsibilities:","- ","
- Monitor accounts to identify outstanding debts and develop effective strategies for collection","
- Investigate historical data for each debt or bill to inform collection efforts","
- Find and contact clients to discuss overdue payments and negotiate settlements","
- Process payments and refunds, and update account status records accordingly","
- Resolve billing and customer credit issues in a professional and timely manner","
- Report on collection activity and accounts receivable status to stakeholders","
- ","
- Proven experience as a Collection Specialist or similar role, with a strong understanding of billing procedures and collection techniques","
- Knowledge of laws related to debt collection, such as the FDCPA","
- Excellent communication and negotiation skills, with the ability to work effectively with clients and colleagues","
- Familiarity with MS Office and databases, with the ability to learn new tools and systems quickly","
- Comfortable working in a fast-paced environment with multiple deadlines and priorities","
- Ability to manage stress and maintain a positive attitude in challenging situations","
- ","
- Competitive salary and benefits package","
- Ongoing training and development opportunities","
- Opportunities for career advancement and growth within the company","
Why Join Our Team?
","We are committed to providing our employees with a positive and supportive work environment, where they can grow and thrive in their careers. If you are a motivated and results-driven individual who is passionate about collections and customer service, we encourage you to apply for this exciting opportunity.
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