Business Development Associate
1 day ago
Cog Culture is seeking a skilled Business Development Associate to join our team. This role will play a crucial part in supporting our Corporate Sales Team and Business Development teams in servicing accounts effectively.
Key Responsibilities- Client Servicing Specialist
- Act as the primary point of contact for clients, ensuring their satisfaction with our organization's product or service.
- Connect our creative efforts with clients' needs on social media, search engine marketing (SEM), display advertising, email marketing, affiliate marketing, and Google Adwords.
- Customer-Centric Support
- Seek, process, and execute client requests and product orders promptly.
- Have all answers to queries regarding products/services and direct clients to the account manager if required.
- Product Knowledge Expert
- Assist clients in using our products and services and keep them updated about new features launched.
- Internal Coordination
- Coordinate with internal teams to ensure timely fulfillment of product orders/services, maintain trackers, reports for client interaction, product/service usage, etc.
- Collect feedback and resolve client complaints.
- Excellent Communication Skills
- Presentation and client servicing skills are essential for this role.
- Organizational and Time Management
- Excellent time management and organizational skills are necessary for prioritizing tasks and meeting deadlines.
- Proactive and Self-Motivated
- This individual should be proactive and a self-starter, taking initiative to address client needs and concerns.
- Strategic Thinking
- Good understanding of social media marketing principles and practices.
We offer a competitive salary of approximately $60,000 - $80,000 per annum, commensurate with experience and qualifications. Our benefits package includes comprehensive health insurance, retirement savings plan, and opportunities for professional growth and development.
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