System Analyst

3 weeks ago


Hyderabad, Telangana, India Ivy comptech Full time

About The Role

Job Summary

We are seeking a highly skilled System Analyst who will be responsible for designing and developing applications on the ServiceNow platform with a primary focus on HRSD development. The ideal candidate will have a deep understanding of HR case management, enterprise onboarding, and HR integrations.

Key Responsibilities

  • Design and develop OOTB and custom applications on the ServiceNow platform.
  • Responsible for the design and architecture of HRSD applications.
  • Work closely with the user experience and platform team to create and enhance the HRSD employee portal and mobile application.
  • Develop and maintain processes on the ServiceNow platform.
  • Test new and existing functionality.
  • Document new and existing processes.
  • Train end-users.

Experience and Skills Required

  • About 4-7 years of experience in developing applications using the ServiceNow platform.
  • Expertise with ServiceNow Human Resource Service Delivery application.
  • Extensive experience creating custom widgets using HTML, CSS, Bootstrap, and AngularJS.
  • Experience with Now mobile app.
  • Experience in extensive cross-browser testing and support.
  • Hands-on ServiceNow integration experience using Web Services, SOAP/REST.
  • Practical experience of ServiceNow integration with ERP systems like Oracle Cloud.
  • Appreciation of supporting production systems and end-users.
  • Passion to work in Enterprise Applications area.
  • Exceptional problem-solving skills, strong analytical & debugging skills.

Nice to Have

  • ServiceNow certified HR Implementation Specialist.
  • Experience with other ServiceNow applications like ITSM, SAM, Now Platform.
  • Adherence to agile development methods like Scrum.

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