System Analyst
3 weeks ago
About The Role
Job Summary
We are seeking a highly skilled System Analyst who will be responsible for designing and developing applications on the ServiceNow platform with a primary focus on HRSD development. The ideal candidate will have a deep understanding of HR case management, enterprise onboarding, and HR integrations.
Key Responsibilities
- Design and develop OOTB and custom applications on the ServiceNow platform.
- Responsible for the design and architecture of HRSD applications.
- Work closely with the user experience and platform team to create and enhance the HRSD employee portal and mobile application.
- Develop and maintain processes on the ServiceNow platform.
- Test new and existing functionality.
- Document new and existing processes.
- Train end-users.
Experience and Skills Required
- About 4-7 years of experience in developing applications using the ServiceNow platform.
- Expertise with ServiceNow Human Resource Service Delivery application.
- Extensive experience creating custom widgets using HTML, CSS, Bootstrap, and AngularJS.
- Experience with Now mobile app.
- Experience in extensive cross-browser testing and support.
- Hands-on ServiceNow integration experience using Web Services, SOAP/REST.
- Practical experience of ServiceNow integration with ERP systems like Oracle Cloud.
- Appreciation of supporting production systems and end-users.
- Passion to work in Enterprise Applications area.
- Exceptional problem-solving skills, strong analytical & debugging skills.
Nice to Have
- ServiceNow certified HR Implementation Specialist.
- Experience with other ServiceNow applications like ITSM, SAM, Now Platform.
- Adherence to agile development methods like Scrum.
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