Senior Operations Manager
5 days ago
We are seeking a seasoned Senior Operations Manager to lead our team in delivering exceptional results. As an experienced operations professional, you will be responsible for managing day-to-day center operations, ensuring adequate staffing compliance, and achieving revenue targets.
Key Responsibilities- Manage daily operations to meet or exceed Key Performance Indicators (KPIs)
- Develop and implement strategies to improve efficiency and productivity
- Lead new training programs and ongoing development of team members
- Collaborate with direct reports to achieve client KPIs and business objectives
- Analyze and document process gaps to ensure smooth operations
- Bachelor's degree in Business Administration or related field
- Minimum 10-17 years of experience in BPO industry
- Current OM/Sr. OM role in International Campaigns
We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience. Additionally, we provide comprehensive benefits package including health insurance, retirement plan, and paid time off.
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Senior Manager of Operations
17 hours ago
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Senior Operational Excellence Manager
4 weeks ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob OverviewWe are seeking an experienced Senior Operational Excellence Manager to join our team at Wipro Digital Operations and Platforms. The ideal candidate will have a strong background in process excellence, business operations, and leadership.The successful candidate will be responsible for driving operational performance and meeting productivity goals...
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Operational Excellence Manager
5 days ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob OverviewWe are seeking an experienced Operational Excellence Manager to join our team in Gurgaon. This role is responsible for driving process improvement and operational excellence initiatives across the organization.
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Senior Operations Manager
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Senior Manager UK Voice Process
18 hours ago
Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full timeJob Overview: We are seeking an experienced Senior Manager for our Gurgaon location to lead a team managing Contact Inbound Centre for International Voice Process.About the Role: As a key member of our operations team, you will be responsible for ensuring seamless delivery on assigned SLAs and overseeing all aspects of performance management & development of...
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Senior Operations Manager
4 weeks ago
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Senior Business Operations Manager
2 months ago
Gurgaon, Haryana, India Acuity Knowledge Partners Full timeUnlock Your Career PotentialWe are seeking a highly skilled Senior Business Operations Manager to join our team at Acuity Knowledge Partners. As a key member of our operations team, you will play a crucial role in driving business growth and improving operational efficiency.About UsAcuity Knowledge Partners is a leading provider of bespoke research,...
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Human Resources Operations Specialist
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Senior Finance Operations Manager
2 weeks ago
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Senior Financial Operations Manager
4 weeks ago
Gurgaon, Haryana, India Spot Buzzy Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Financial Operations Manager to join our team at Spot Buzzy. In this role, you will have the opportunity to oversee and manage finance operations and reconciliations related activities.
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Senior Operations Excellence Manager
4 weeks ago
Gurgaon, Haryana, India NAB Full timeJob SummaryWe are seeking a highly experienced Senior Operations Excellence Manager to join our team at NAB. This is an exciting opportunity for a results-driven professional to drive operational efficiency and excellence across the organization.About the RoleIn this key role, you will be responsible for facilitating the implementation of AOM methodology and...
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Senior IT Operations Manager
4 weeks ago
Gurgaon, Haryana, India Max Healthcare Full timeAbout Max HealthcareMax Healthcare is a leading healthcare provider in the region, dedicated to delivering high-quality medical care to patients. Our team of experts works tirelessly to ensure that our services meet the highest standards.Job OverviewWe are seeking a highly skilled and experienced Senior IT Operations Manager to join our team. The successful...
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Senior Recruitment Manager
4 weeks ago
Gurgaon, Haryana, India Taggd Full timeAbout the Role: Taggd is seeking a seasoned Senior Recruitment Manager - Operations to spearhead recruitment operations for one of India's largest automotive organizations. This role entails delivering high-quality talent acquisition, managing SLAs, leveraging data analytics, and driving business mining initiatives to expand client engagement.
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Senior Data Operations Manager
2 weeks ago
Gurgaon, Haryana, India myGwork Full timeWe are looking for a highly skilled Senior Data Operations Manager to join our team at myGwork. The ideal candidate will have experience in managing teams and leading process improvements.Company OverviewmyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. We are committed to creating a work...
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Senior Returns Operations Manager
4 weeks ago
Gurgaon, Haryana, India V-Mart Retail Ltd. Full timeAbout the RoleWe are seeking a highly experienced Senior Returns Operations Manager to join our team at V-Mart Retail Ltd. in [Location]. As a key member of our retail operations team, you will be responsible for overseeing and optimizing our return process to ensure seamless customer experiences.
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Senior Operations Manager
1 month ago
Gurgaon, Haryana, India Alight Solutions Full timeJob Title: Senior Operations Manager - ClaimsWe are seeking an experienced Senior Operations Manager to lead our Claims team at Alight Solutions. This role will be responsible for managing day-to-day operations, ensuring seamless business delivery, and identifying opportunities for process improvements.About the Role:Lead a team of professionals in managing...
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Senior Plant Operations Manager
5 days ago
Gurgaon, Haryana, India ITP Electronics Private Limited Full timeJob Title: Senior Plant Operations ManagerAbout the Role:We are seeking an experienced Senior Plant Operations Manager to lead our plant operations in Gurgaon. As a key member of our team, you will be responsible for planning, organizing, and directing all plant operations to achieve desired productivity levels.Responsibilities:Develop and implement...
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Senior Financial Operations Manager
2 weeks ago
Gurgaon, Haryana, India Three Across Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Financial Operations Manager to join our team at Three Across. In this role, you will be responsible for overseeing the entire financial operations process, ensuring timely and accurate completion of tasks.Key Responsibilities:Financial Analysis and ReportingAnalyze monthly general...
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Senior Financial Operations Manager
2 weeks ago
Gurgaon, Haryana, India Taurus Mutual Fund Full timeAbout the Role: We are seeking a Senior Financial Operations Manager to join our team at Appitsimple. This role will be responsible for managing all aspects of financial operations, including financial reporting, budgeting, and forecasting. The successful candidate will have excellent analytical and problem-solving skills, with the ability to work...