Client Service Leadership Position

1 week ago


Morādābād, Uttar Pradesh, India beBeeCommercial Full time ₹ 90,00,000 - ₹ 1,20,00,000
Director of Client Services

About Mobilise

Mobilise is an independent B2B marketing agency working with ambitious tech and industrial brands worldwide.

The Role

We seek a Director of Client Services to anchor client relationships in India and beyond. This role will set the standard for how we show up with senior client stakeholders, ensuring delivery teams stay ahead and build long-term trust that drives growth.

Main Responsibilities:

  • Owning key client relationships across enterprise and fast-growth tech accounts and driving revenue growth
  • Guiding internal teams to deliver strategies, campaigns, and content that meet business needs
  • Anticipating client requirements and bringing proactive solutions
  • Balancing commercial thinking with creative sensibility - keeping margins, timelines, and impact in check
  • Developing, coaching, and growing the client services team into consultative partners
  • Partnering with agency leadership to shape proposals, pitches, and new market entries

Requirements:

  • 12+ years in client service (agency side, B2B is a big plus)
  • A strong ability to hold a room with senior CMOs and marketing leaders
  • Someone who can manage both detail and direction
  • A track record of running multi-market accounts
  • An instinct for commercial growth as much as delivery discipline

Success Metrics:

  • Strong retention and expansion across accounts
  • Clients who see us as a strategic partner
  • A team that runs independently with commercial and creative judgment
  • Steady account growth with upsell and cross-sell opportunities
  • Projects delivered accurately, on time, on budget, and profitably
  • Smoth billing, receivables, and financial accuracy
  • Clients and colleagues who genuinely enjoy working with you


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