Salesforce Development Specialist

4 weeks ago

India Magna Technology Group Full time
About Us

Magna Technology Group is a leading Digital Transformation consultancy, established in 2017. We specialize in implementing, advising, and managing services for various Salesforce applications. Our focus is on empowering organizations to gain a competitive edge by fostering deeper relationships with their customers.

Our approach involves integrating client data from disparate platforms into a single platform, utilizing proprietary best practices. This enables us to chart a path to technology excellence, troubleshooting, and development for Salesforce, Pardot, and Marketing Cloud applications. Our headquarters is based in New York, with international locations and a team of 40 members.

Awarded Recognition

We have been recognized as one of the fastest-growing companies in the country, listed on the Inc. 5000 list. You can find more information at https://www.inc.com/profile/magna-technology-group

About the Job

This role requires a passionate and skilled individual who can create innovative solutions from scratch, collaborate effectively within a team, and take on challenges with enthusiasm. As a Solution Specialist, you will work closely with team members to design high-quality, scalable, and performant solutions within Salesforce that meet our client's business requirements and drive success.

You will play a critical role in driving the success of Salesforce implementations, ensuring that the solutions delivered are of the highest quality and meet the needs of both the customer and the business.

Responsibilities

  • Client Engagement: Communicate technical concepts and decisions to a non-technical client audience. Additionally, be able to speak to technical concepts at a deep level with PMs and Developers.
  • Solution Design: Translate client business requirements into a technical design that ensures high data quality and a seamless user experience.
  • Project Management: Oversee project timelines, deliverables, and client satisfaction, ensuring projects are completed on time and within scope. Understand project scope and present solutions with recommendations and collaborate with Project Managers for strict adherence to scope. Manage administration of change orders when applicable.
  • Collaboration: Work closely with developers, administrators, and other stakeholders to ensure successful project outcomes. Actively pursue alignment with these resources, report on the status of all assigned work regularly.
  • Provide Value: Understand MTG project lifecycles, typical engagement structures, and work to provide value throughout all aspects of implementation, generating value by supporting the project teams to deliver high-quality solutions while maintaining a strong billable utilization.
  • Mastery of our core technological offerings (Marketing Cloud Engagement, Sales Cloud, Marketing Cloud Intelligence, Salesforce Data Cloud, and Mulesoft).
  • Develop a deep understanding of Magna's software development principles, including programming languages, database systems, and software design patterns.
  • Provide hands-on administration, maintenance, and installation of Salesforce Ecosystem software and solutions.
  • Attain certification on the administration of Salesforce platforms.
  • Create and maintain service documentation, knowledge base articles, and client-based solution logs.
  • Configure, manage, monitor, and debug mid-tier software.
  • Diagnose, document, report, and resolve system problems.
  • Support directly with client-related platform issues.
Qualifications
  • Salesforce Experience
    • Minimum of 1-3 years of hands-on experience with Salesforce. Ability to demonstrate experience in multiple organizations/systems or deep experience (design/build as opposed to maintenance) in fewer organizations/systems will be weighted heavily.
  • Technical Skills
    • Knowledge of Salesforce best practices, design patterns, and coding standards.
    • Strong understanding of complex data architecture + modeling.
    • Experience with integration tools and techniques, comfortability with APIs strongly preferred.
    • Experience with Data Cloud strongly preferred.
    • Tasks executed:
      • Automation: Flows, Apex Classes/Triggers, Invocable Apex.
      • Object schema design and build.
      • Sandbox management / deployment.
    • Development Background
      • Robust understanding of Salesforce development practices and administration, capable of guiding technical aspects of projects and development lifecycle management.
    • Client-Facing Role
      • Proven experience in client-facing roles, with the ability to manage relationships and expectations effectively (50% of the role).
    • Communication Skills
      • Strong communication skills, both verbal and written, with the ability to convey technical concepts to non-technical stakeholders both vocally and through written documentation.
    • Salesforce Certification
      • Salesforce certifications are highly desirable and will be considered a strong asset.
    • Proficiency with SQL
    Benefits
    • Competitive Salary
    • Work From Anywhere
    • Health Perks
    • Mega Coverage
    • Recharge Time
    • Home Office Goodies
    • Awesome Team

Work Timing: 4PM-1AM

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