Call Centre Operations Director

Job OverviewDirect and lead a team of customer service professionals in a call centre environment.Establish clear goals and deadlines for the team to achieve.Motivate and lead team members to attain their targets and enhance performance metrics.Main Responsibilities:Oversee day-to-day call centre operations, ensuring efficiency and productivity.Assign...

Working With: Centre director or Centre Manager - Generate leads to develop business from different sources. - Supporting marketing activities through mailing and cold calling. - Maintain MIS reports and update the management on the status of all the prospects. - Making outbound calls for generating leads. - Follow up and Nurturing the lead through WhatsApp...

Understand operation procedures & delivers services as per quality our standards Good communication in English, Hindi & Bangla Client Communications, Client Management Must have knowledge of Excel and word Have to give resolution on call Have to solve queries Location-Salt Lake sec-V (Webel More) Day Shift: 8:00 am to 5:00 pm 9:00 am to 6:00 pm 10:...

Looking for a front office executive with multitasking ability. Excellent Communication Skills required. He/she should be humble with abilities to guide patients, schedule tests, assist in radiological tests & deliver the same and handle incoming calls. Good performance can help in promotions. **Job Types**: Full-time, Permanent Pay: From ₹11,000.00 per...

Role - Call Center Agent Location - Kolkata Salary - 12000 to 25000 Excellent Communication required Fresher and Exp Both can Apply Interact with customer over a call and resolve there query Immediate Joinner Needed **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹13,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance -...

**Role & Responsibilities** **Student Counselling**: Greet and attend walk-in students/parents, understand their academic needs, and recommend suitable courses. Explain Pathfinder offerings, fee structure, faculty, and success records to convert walk-ins into admissions. Maintain courteous and professional communication at all times. **Tele-Calling and...

**A. Job Responsibility**: - Manage day to day activities at the centre; complyrules for smooth centre operation - Preparing mobilization plan, have to take part in different mobilization activity andsupporting mobilizer for students admission - Student Counselling - Monitor classes, attendance and students progression - Fees collection - Manage...

_**Job Title: Experience Centre Executive**_ - **Reports to: Directo**_r - **Responsibilities**:_ - Manage day-to-day operations of the Experience Centre - Ensure exceptional customer experience and engagement - Conduct product demos, workshops, and events - Provide product information and answer customer queries - Collaborate with sales and marketing teams...

_**Job Title: Experience Centre Executive**_ - **Reports to: Directo**_r - **Responsibilities**:_ - Manage day-to-day operations of the Experience Centre - Ensure exceptional customer experience and engagement - Conduct product demos, workshops, and events - Provide product information and answer customer queries - Collaborate with sales and marketing teams...

A decade old training company is looking to start operations in Bhubaneswar for offering training related services for Individuals and corporates. The person MUST have prior experience in this industry and be willing to take complete P&L responsibility for the location. The **Job Profile is as follows** - **P&L responsibility**: - Hire and build team and...