Retail Excellence Developer

6 days ago

Hyderabad, Telangana, India beBeeTrainer Full time ₹ 60,00,000 - ₹ 80,00,000
Retail Training Manager

Job Summary:

MacV by McPherson & Valentine is a fashion and lifestyle brand. We are seeking an experienced Retail Trainer to drive learning and development across our growing eyewear brand.

Key Responsibilities:

  • Design and deliver impactful training programs focused on product knowledge, customer service, sales techniques, and operational efficiency.
  • Conduct in-person and virtual training sessions for retail staff, team leaders, and support roles.
  • Collaborate with Operations, HR, and Business Teams to identify training needs and performance gaps.
  • Develop digital training content (videos, decks, quizzes) for scalable learning.
  • Track and maintain training MIS: attendance, completion rates, feedback, and post-training performance.

Requirements:

  • Minimum 2-3 years of experience in training, preferably in retail, eyewear, fashion, lifestyle, or e-commerce.
  • Strong communication and presentation skills—both in-person and virtual.
  • Hands-on experience with retail operations, customer handling, and POS systems is a plus.
  • Comfort with virtual training tools, LMS platforms, and digital content creation.
  • Ability to connect with store teams and drive motivation and accountability.
  • Strong organizational, analytical, and follow-up skills.

What We Offer:

A dynamic work environment, opportunities for professional growth, and a chance to be part of a leading fashion and lifestyle brand.

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