Enterprise IT Platform Strategist

1 day ago

Chennai, Tamil Nadu, India beBeeSpecialist Full time US$ 85,000 - US$ 1,05,000
Job Title:

A ServiceNow Architecture Specialist is required to lead our IT service management platform strategy and implementation.


Key Responsibilities:
  • Develop and maintain the ServiceNow architecture, ensuring alignment with enterprise IT strategy and best practices
  • Design scalable, high-performing ServiceNow solutions across modules (ITSM, ITOM, CMDB, HRSD, CSM, SecOps, GRC, etc)
  • Establish and enforce platform design standards, development guidelines, and governance controls
  • Translate business requirements into functional and technical architecture using ServiceNow capabilities
  • Lead end-to-end implementation of workflows, integrations, and automation using Flow Designer, IntegrationHub, and custom development
  • Guide module implementations, customizations, and enhancements
  • Collaborate with cross-functional teams to assess current usage, identify gaps, and design improvements
  • Present architecture decisions and roadmaps to executives and stakeholders
  • Ensure platform health, performance tuning, security design, and adherence to compliance standards

Requirements:
  • 10–14 years of IT experience, with 6+ years in ServiceNow architecture and platform ownership
  • Deep expertise in core ServiceNow modules: ITSM, ITOM, CMDB, Discovery, Orchestration, GRC and optionally HRSD, CSM, SecOps
  • Experience with integrations (REST/SOAP APIs, MID Server, Integration Hub)
  • Strong understanding of data modeling, scripted APIs, business rules, Flow Designer, and performance analytics
  • ServiceNow Certified: System Administrator, Implementation Specialist, Certified Application Developer, Certified Technical Architect

Preferred Qualifications:
  • Experience in a global enterprise environment
  • Familiarity with ITIL, COBIT, or other IT service framework
  • Hands-on with DevOps and CI/CD pipelines related to ServiceNow
  • Background in scripting languages (JavaScript primarily)
  • Experience with ServiceNow Store Apps and App Engine Studio

About Us:

We are seeking talented individuals to join our team.

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