
Post-Trade Transaction Manager
7 days ago
We are seeking a highly skilled and motivated Derivatives Post-Trade Processing Specialist to join our team in Gurgaon, India. As a key member of our Operations group, you will be responsible for providing day-to-day customer support for all services supported within our suite of products.
The successful candidate will be responsible for ensuring accurate input of static data, client profile configurations are processed daily, and the team meets assigned targets and SLA's. You will also be responsible for monitoring client query queues, diagnosing and resolving any resulting exceptions or errors, and working with internal groups to provide resolution.
You will respond to client requests by providing detailed analysis and feedback, work closely with internal teams for system enhancements, process reports, user lists, trade as requested by clients, participate in internal and external training needs, educate clients on upcoming changes, and liaise with clients to set up trading permissions and registration of Master Confirmation Agreements (MCAs) on our platforms.
This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. The ideal candidate will have a university graduate degree, knowledge of OTC derivative products, trade confirmations, and financial markets. Commercial awareness, ability to work in a fast-paced environment with client orientation, personal impact, strong customer service and problem-solving skills, focused on operational control and data security, flexible and able to adapt to change, and able to work independently with minimal supervision are essential qualities.
The benefits include health and wellness, flexible downtime, continuous learning, invest in your future, family-friendly perks, and beyond the basics. We are an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.
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