Senior Business Solutions Professional

4 days ago


Bengaluru, Karnataka, India beBeeBusinessAnalyst Full time ₹ 9,00,000 - ₹ 12,00,000
Business Analyst Job Description

We are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a key role in analyzing and documenting business requirements, designing efficient and scalable solutions, and leading the implementation of ServiceNow ITSM modules.

Your primary responsibilities will include:

  • Analyzing and documenting business requirements to identify areas for process improvement.
  • Designing efficient and scalable solutions to meet business needs.
  • Leading the implementation of ServiceNow ITSM modules to ensure successful delivery.
  • Collaborating with stakeholders to gather input and present ideas.
Requirements

To be considered for this position, you must have:

  • A Bachelor's degree in engineering, computer science, mathematics, or a comparable field.
  • At least 8 years of total experience, with a minimum of 2 years of relevant ServiceNow experience.
  • Hands-on experience with ITSM, ITOM, SPM, HRSD modules (any two or more).
  • Strong communication and facilitation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Certified ServiceNow System Administrator (CSA) certification is required.

The ideal candidate will have experience working in a consulting environment and possess knowledge of Agile methodologies and project management practices.

We offer a competitive compensation package and opportunities for professional growth and development.



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