Technical Field Support Engineer

2 days ago


Delhi, Delhi, India Waters Corporation Full time
Job Summary

We are seeking an experienced Technical Field Support Engineer to join our team. The successful candidate will provide technical expertise and support to our customers, ensuring they receive the best possible solution to meet their needs.

Key Responsibilities:

  • Provide technical support and guidance to customers on the use and maintenance of scientific instrumentation
  • Collaborate with sales teams to identify future business development opportunities and needs for service contract sales
  • Develop and deliver system-level training at customer sites
  • Ensure compliance with regulatory requirements
  • Manage service inventory according to company policies

Requirements:

  • Bachelor's or Master's degree in Chemistry, Biology, Engineering, or other science-related field
  • At least 3 years of experience with installation, performance maintenance, troubleshooting, support, and/or end-user utilization of scientific instrumentation
  • Ability to communicate effectively with diverse audiences
  • Strong analytical and problem-solving skills

About the Role

This is a territory-based position with travel within your designated territory and occasional travel to other countries for activities such as governance of department, local business support, meetings, and training. You will have the opportunity to work closely with our talented team of specialists to deliver innovative solutions to our customers.



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