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Dynatrace Platform Engineer
3 weeks ago
An IT Engineer will work as a Dynatrace Integration Specialist, responsible for ensuring seamless integration and setup of Dynatrace for optimal performance.
- Set up and configure Dynatrace to meet business requirements.
- Develop a strong understanding of synthetic monitoring and alarm management principles.
- Collaborate with ServiceNow or similar IT service management tool teams to ensure efficient integration.
- Apply problem-solving skills to continuously improve processes and identify areas for enhancement.
- Act as a liaison between application and platform teams, driving operational application management and user issue resolution.
Further responsibilities include troubleshooting user issues, performing root cause analysis, identifying recurring issues, and defining long-term fixes. Additionally, expertise in setting up alarming for Dynatrace and Splunk for different applications is required. Defining and fine-tuning alerts, integrating Dynatrace alerts into incident management tooling, and applying knowledge of ITIL practices and principles are essential skills for this position.
