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Program Coordinator

3 weeks ago

Thrissur, Kerala, India beBeeLearning Full time ₹ 15,00,000 - ₹ 21,00,000
About the Role

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.

We collaborate with top-tier universities across various regions to provide short courses, degree programs, professional certificates, and senior executive programs that help individuals learn new skills and transform their lives, companies, and organizations.

This unique model combines state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches. This approach has educated more than 250,000 individuals across 80+ countries.

Key Responsibilities
  • Learner Support: Serve as the primary point of contact for learners, addressing inquiries, guiding them through the program journey, and resolving issues to ensure a positive experience.
  • Collaboration: Work closely with internal teams (course designers, tech support, instructors, course SPOCs) to manage program timelines, ensure alignment of deliverables, and identify areas for process improvement.
  • Process Improvement: Identify opportunities to streamline program delivery, enhance learner satisfaction, and implement best practices for efficiency.
  • Quality Assurance: Ensure all learning communications adhere to quality standards and branding guidelines set by the organization.
Why This Role Matters

This role plays a key part in ensuring the smooth operation of our programs, providing support to learners, and coordinating with internal teams for a seamless learning experience. At Emeritus, you'll have the opportunity to make a real impact by helping professionals worldwide achieve their learning goals. We offer a collaborative, inclusive work environment and opportunities for professional growth.