Client Success Strategist

6 days ago

Bengaluru, Karnataka, India beBeeGrowth Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Overview:

We are seeking a seasoned Business Growth Manager to manage and grow clients in the APJ & MENA Region. As a Business Growth Specialist, you will work cross-functionally with multiple internal teams to ensure alignment with client goals.

Key Responsibilities:

  • Own overall relationship with assigned clients.
  • Drive proactive, strategic client management.
  • Establish relationships with stakeholders and across the customer organization.
  • Proactively manage assigned clients to enable success throughout the customer lifecycle.
  • Establish a trusted advisor relationship with key clients.
  • Understand and anticipate customer's needs and goals.
  • Lead Voice of the Customer initiatives in your region.
  • Collaborate with Sales and other internal teams on customer interactions.
  • Conduct regularly scheduled cadence calls and business reviews with customers.

Required Skills:

  • Proficient in Salesforce & Microsoft Office (Outlook, Teams, Excel, Word and PowerPoint).
  • Excellent interpersonal skills and ability to build authentic business relationships.
  • Excellent organizational, project management, and time management skills.
  • Fluent English is must.
  • Strong verbal and written communication skills and technical aptitude.
  • Experience working with clients who are in an on-premise software environment.

Requirements:

  • Min of 7 years experience in Business Growth or Account Management.

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