Senior Solar Retail Operations Lead

6 hours ago


Hisar, Haryana, India beBeeRetail Full time ₹ 15,00,000 - ₹ 20,00,000
Job Description

A high-performing Solar Retail Operations Manager is sought after to oversee retail operations, drive sales, and ensure customer satisfaction by managing staff, optimizing store processes, and driving sales initiatives.

Key responsibilities include leading and training a sales team, monitoring and enhancing lead-to-sale conversions, managing inventory and facility upkeep, and coordinating with central teams for reporting and process improvements.

  • Sales:
    • Manage daily store operations including facility upkeep, security, and cleanliness
  • Team Leadership:
    • Lead, train, and mentor sales staff fostering a high-energy customer-focused environment to achieve sales goals
  • Customer Engagement:
    • Oversee customer interactions, handle escalations, and ensure exceptional customer experiences
  • Sales Performance:
    • Drive store sales by analysing performance metrics like footfall and conversion rates, and implementing strategies to improve them
  • Inventory & Logistics:
    • Manage store inventory, coordinate with vendors, and ensure timely delivery of materials
  • Reporting & Strategy:
    • Generate reports on store performance, analyse customer insights, and share feedback with the central team for process optimization
  • Business Expansion:
    • Scout and evaluate potential new store locations based on customer potential

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